Project Overview

An Emergency Operations Center (EOC) is a complex facility that serves as a nerve center during both small emergencies and large disasters. Professional Systems Engineering, LLC’s (PSE) EOC designs employ the latest state-of-the-art technology, to provide flexibility and technological resources to manage an incident effectively while keeping the operation simple and easy to manage.

PSE provided consulting and design coordination services through the Pennsylvania Emergency Management Agency (PEMA) to provide an Emergency Operations Center fit out to meet the needs of Delaware County, Pennsylvania in the event of a local, state, or federal emergency. The goal was to provide the capability of a scalable response to incidents ranging from small-scale fires and accidents to a countywide disaster response. By using the latest state of the art design, the PSE design allowed for the phased sequential escalation of response based on the requirements of the incident. This approach followed the Delaware County (DelCo) EOC Renovation Theory in that it separated the Unified Command group from the Operations and Planning group and the Logistics and Finance group. Senior elected officials will be sequestered from the Command group. News media and some liaison groups will be separated from the remainder by keeping them in a briefing area thus allowing for better management of the incident.

The following rooms were utilized for the deployment of multimedia and communications technology: Privacy and Sequestering Room, EOC First Stage Activation Room, Unified Command/Joint Command Group Room and the EOC Full Activation Room. A multimedia control and feed was also provided to the DelCo 9-1-1 Emergency Response Center within the facility.

Services Provided

Multimedia Management System

  • Multiple touch screen A/V controllers
  • Live broadcast feeds
  • Internet broadcast beeds
  • Multimedia switching capability
  • Voice and data distribution

Tele/Data Infrastructure

  • Equipment rack layouts
  • Structured cabling and conduit
  • Ethernet and Wi-Fi switch deployment
  • Wireless laptop cart system
  • UPS system
  • Systems integration
  • Large flat LCD screen and multimedia projection displays
  • Fixed and mobile video conferencing system